Customer Service
General Information
TerraBattery.com is not responsible for typographical errors. This includes both advertising and the entirety of TerraBattery.com.
This Agreement constitutes the entire agreement between TerraBattery.com and the Purchaser and all claims and disputes in connection with the sale of products hereunder shall be governed in accordance with the laws of the State of New Jersey.
Purchaser agrees that all rights and obligations of the parties hereunder, including performance, enforcement and collection shall be governed in accordance with the laws and in the State of New Jersey. In the event that it becomes necessary to incur any expense for collection of sums due under this agreement, attorney's fees, court costs and any other collection expenses will be added to the balance due.
All unpaid balances shall accrue interest at the rate of one and a half (1.5) percent per month in addition to attorney's fees, court costs and other collection expenses. There will be no further notices of the above.
Ordering Information
You can order from TerraBattery.com, 24x7 via secure connection.
First you can search for the item you are looking for either by entering the item name in the search box, or searching by brand or type.
Once you get to the Product Details page, you can add the item(s) to your shopping cart, and then check out. This will take you to the login page. If you have bought from us before, simply login to your account by using your email and password. If not, fill in required fields in "New Customer" section.
We accept most major credit cards (Visa, MasterCard, Amex and Discover).
Once you have placed and finished paying for your order, you will be given an order number and a confirmation email will be sent to the address given.
If you have any questions about ordering, you can send us an email to support@terrabattery.com.
We usually reply to emails as soon as possible within 24 hours.
Payment Terms and Taxes
All prices are in U.S. dollars and exclude shipping, insurance, handling and taxes.
All NJ state residents are responsible for paying all taxes associated with your order unless you can provide
a tax exemption certificate.
Prices and configurations are subject to change without any due notice.
All Payment is due upon placing your order.
Sales Tax
Orders billed by TerraBattery.com will include sales tax on all shipments to New Jersey.
For orders billed directly by one of our vendors, please review the product description page for the appropriate states that sales tax will be charged. TerraBattery.com accepts New Jersey State reseller certificates only if they are submitted prior to purchase. To submit your Reseller Certificate for tax-exempt status, you must fax your reseller's license to TerraBattery.com at 732-603-0010, Attention: Resellers Permit. We will update our system within 24 hours of receipt to ensure that your future orders are not taxed.

